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Shipping
Thank you for shopping at LoomRuneSupply. We are committed to providing clear information about how your order is produced, shipped, and delivered.
Please review our shipping information below before placing your order.
1. Free U.S. Standard Shipping
LoomRuneSupply offers FREE Standard Shipping on all eligible U.S. orders, with no minimum purchase required.
- Shipping Destination: United States
- Shipping Method: Standard Shipping
- Shipping Cost: FREE ($0.00)
- Minimum Order Value: None
We currently accept orders for delivery within the United States only. International shipping is not available at this time.
Any applicable sales taxes are calculated and displayed during checkout.
2. Made-to-Order Production
All LoomRuneSupply products are made to order through independent third-party print-on-demand production partners.
Orders shipped within the United States are printed and fulfilled by our U.S.-based production partners.
Production generally takes approximately 3–5 business days, depending on the selected product and production provider.
However, production may take 2–7 business days or longer in exceptional circumstances, including:
- High seasonal order volumes and holidays
- Temporary product or size availability issues
- Additional quality control or reprinting requirements
- Large or complex orders
- Unexpected production delays
Production times are estimates and are not guaranteed.
3. Estimated U.S. Delivery Times
Your order’s delivery timeline consists of two separate stages: production and shipping.
| Stage | Estimated Time |
|---|---|
| Typical production | 3–5 business days |
| Standard U.S. shipping | 2–5 business days |
| Typical combined estimate | 5–10 business days |
Please note: Actual production may take 2–7 business days or longer depending on the order. As a result, total delivery times may extend beyond the typical estimate.
All timeframes are estimates rather than guaranteed delivery dates.
Business days generally exclude weekends and U.S. public holidays.
4. Order Processing
After your order and payment have been successfully received, it will be prepared for submission to our production partner.
Processing may be delayed if additional payment verification, address clarification, or product availability checks are required.
Once the order enters production, changes or cancellations may no longer be possible.
If you need to request a change, please contact us as soon as possible.
5. Order Tracking
When your order has been shipped, tracking information will be provided by email when available.
Tracking updates may take additional time to appear after the shipping carrier receives the package or shipping information.
Delivery may be handled by different shipping carriers depending on the production provider and destination.
6. Multiple Items and Separate Shipments
Products in the same order may be produced by different production partners or at different facilities.
As a result, orders containing multiple items may arrive in separate packages and on different dates.
There is no additional standard shipping charge to the customer for these separate shipments on eligible U.S. orders.
7. Shipping Delays
While we aim to deliver orders within the estimated timeframe, occasional delays can occur due to circumstances outside our direct control.
These may include:
- Carrier disruptions or transportation delays
- Severe weather conditions
- Holiday shipping demand
- Incorrect or incomplete delivery addresses
- Production or quality control delays
If your order has not shipped within seven business days after being submitted for production, please contact our customer support team.
We will review its status with our production partner and assist you with the next steps.
8. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing an accurate and complete shipping address at checkout.
Please verify your name, street address, apartment or unit number, city, state, and ZIP code before submitting your order.
If you discover an address error, contact us immediately.
Address corrections cannot be guaranteed once an order has entered production or has been shipped.
For orders returned or undeliverable due to an incorrect address, please contact us so we can review the available resolution options and any applicable costs.
9. Lost, Damaged, or Incorrect Orders
If your package appears lost, arrives damaged, or contains an incorrect item, please contact our customer support team.
Include your order number, a description of the issue, and photographs when relevant.
We will review the situation and work with our production or shipping partners to determine an appropriate resolution in accordance with our Returns & Refunds Policy and applicable consumer protection laws.
Please do not return products to the address shown on a shipping label without first contacting our support team.
10. Contact Us
For shipping questions, order tracking assistance, or delivery concerns, contact:
LoomRuneSupply Customer Support
Email: support@loomrunesupply.com
Support Days: Monday–Friday
Typical Response Time: 24–48 hours
We appreciate your patience and thank you for choosing LoomRuneSupply.
LoomRuneSupply reserves the right to update this Shipping Policy to reflect changes in production operations, available shipping services, or applicable requirements. Updated terms will be published on this page.